Gender : Women

Material : POLYESTER,COTTON

Sleeve Length(cm) : Full

Season : Spring/Summer

At Bincazo, we’re committed to getting your order to you as efficiently as possible. We offer two shipping options-Standard and Express-to suit your needs. Below, you’ll find all the details about our shipping methods, processing times, delivery timelines, and costs. Please read through to ensure a smooth shopping experience!

Shipping Options

We currently provide the following shipping methods for orders placed on our website:

Standard

• Processing Time: 7-9 business days. This is the time it takes us to prepare and pack your order before it ships.
• Shipping Time: 10-15 business days. The estimated time from when your order leaves our facility to when it arrives at your address.
• Shipping Cost: $4.49 (fixed rate). Perfect for those who want an affordable option and don’t mind a slightly longer wait.

Express

• Processing Time: 5-6 business days
  (We’ll prioritize your order to get it ready faster.)
• Shipping Time: 7-8 business days
  (Faster transit time for quicker delivery to your doorstep.)
• Shipping Cost: $11.49 (fixed rate)
• Ideal for customers who need their items sooner.

How It Works

1. Order Processing: Once you place your order, our team begins preparing it based on your selected shipping method. Processing times are calculated in business days (Monday through Friday, excluding holidays).
2. Shipping Confirmation: After your order is processed and shipped, you’ll receive a confirmation email with tracking information (if available) so you can monitor its progress.
3. Delivery: Your order will arrive within the estimated delivery window, depending on your chosen shipping method and destination.

Important Notes

• Business Days: Processing and delivery timelines are based on business days and do not include weekends or U.S. public holidays.
• Shipping Fees: The shipping cost ($4.49 for Standard, $11.49 for Express) is a flat rate applied per order, regardless of the number of items. Fees are non-refundable unless the order is returned due to our error (e.g., damaged or incorrect items).
• Destinations: At this time, we ship to addresses within the United States. International shipping may be available in the future-stay tuned for updates!
• Delays: While we strive to meet our estimated timelines, unforeseen circumstances such as weather conditions, carrier delays, or peak shopping seasons may occasionally affect delivery times. We appreciate your patience in these cases.

Tracking Your Order

For both Standard and Express shipping, we aim to provide tracking information whenever possible. Once your order ships, check your email for a tracking number and link to follow your package’s journey. If you don’t receive tracking details or have trouble accessing them, feel free to contact us at help@bincazo.store.

Lost or Damaged Shipments

If your order doesn’t arrive within the estimated delivery window or arrives damaged:

• Contact Us: Reach out to us at help@bincazo.store within 30 days of your order date, including your order number and details of the issue.
• Resolution: We’ll investigate with our shipping partners and work to resolve the issue, whether by reshipping your order or issuing a refund, depending on the situation.

Contact Us

Have questions about shipping? We’re happy to assist! Get in touch with us at:

• Email: help@bincazo.store
• Hotline: +1 303-536-7359 (SMS)

Thank you for shopping with Bincazo. We can’t wait for you to enjoy your new favorites!

At Bincazo, we want you to be completely satisfied with your purchase. We understand that sometimes things don’t work out as planned, which is why we offer a straightforward and customer-friendly return and refund policy. Below, you’ll find all the details you need to know about returning an item or requesting a refund.

Our 30-Day Return Window

We accept returns within 30 days from the date you receive your order. This gives you plenty of time to try out your purchase and decide if it’s the right fit for you. To be eligible for a return, please ensure the following conditions are met:

• The item must be unused, unworn, and in the same condition as when you received it.
• The item must be returned in its original packaging, including any tags, labels, or protective materials.
• You must provide proof of purchase, such as your order confirmation email or receipt.

How to Initiate a Return

Returning an item to Bincazo is simple. Please follow these steps:

1. Contact Us: Reach out to our customer support team at help@bincazo.store within 30 days of receiving your order. Include your order number and a brief explanation of why you’re returning the item.
2. Receive Return Instructions: We’ll provide you with a return shipping address and any additional guidance. Please note that return shipping costs are the responsibility of the customer unless the item was damaged, defective, or incorrect.
3. Ship the Item Back: Pack the item securely and send it to the provided address using a trackable shipping service. We recommend keeping your tracking number for reference.
4. Confirmation: Once we receive and inspect your return, we’ll notify you via email about the approval or rejection of your request.

Refunds

If your return is approved, we’ll process your refund within 7-10 business days of receiving the item. Here’s what to expect:

• Refunds will be issued to the original payment method used during your purchase.
• The refund amount will cover the cost of the item(s), excluding any original shipping fees unless the return is due to our error (e.g., damaged or incorrect items).
• Depending on your bank or payment provider, it may take additional time for the refund to reflect in your account.

Exceptions and Non-Returnable Items

While we strive to accommodate most returns, certain items are not eligible for return or refund due to hygiene or customization reasons. These include:

• Items marked as final sale or clearance.
• Personalized or custom-made products.
• Items that have been worn, damaged, or altered by the customer.

If you receive a damaged, defective, or incorrect item, please contact us immediately at help@bincazo.store with photos of the issue. We’ll work with you to resolve it quickly, including covering return shipping costs if applicable.

Shipping Costs

Unless the return is due to an error on our part (e.g., defective or wrong item), the customer is responsible for return shipping costs. We recommend using a reliable, trackable shipping method to ensure your return reaches us safely.

Exchanges

At this time, we do not offer direct exchanges. If you’d like a different size, color, or item, please place a new order and return the original item following the steps above. We’ll process your refund once the return is approved.

Contact Us

Have questions about our return and refund policy? We’re here to help! Reach out to us at:

Email: help@bincazo.store

Hotline: +1 303-536-7359 (SMS)

We’re committed to making your shopping experience with Bincazo as smooth and enjoyable as possible. Thank you for choosing us!